Cart is empty Please read the following carefully. Your use of the SamyStore website (“www.samystore.net”) and purchase of the products (or services) (“Products”) on it means that you agree to these terms and conditions (“Terms”).
We may revise these terms and conditions at any time by updating this page. You should check the Website from time to time to review the latest updated current terms and conditions because they are binding on you. Certain provisions of these terms and conditions may be superseded by expressly designated legal notices or terms located on particular pages of this Website. If you do not wish to accept any new terms and conditions after we have given notice, you should not continue to use this Website.
Shopping with www.samystore.net
We will take all reasonable care to keep the details of your order and payment secure, but in the absence of negligence on our part, we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from the Website.
You are deemed to place an order with us by ordering via our online checkout process. As part of our checkout process, you will be given the opportunity to check your order and correct any errors. We will send you an order acknowledgement, detailing the products you have ordered. The fact that you receive an automatic order acknowledgement does not necessarily mean that we will be able to meet your order.
Our acceptance of an order takes place when we despatch the order. We will send you a despatch confirmation by email. When we despatch the order the purchase contract will be made even if your payment has been processed prior to despatch unless we have notified you that we do not accept your order or you have cancelled your order.
We reserve the right to refuse an order :
– Where the goods are unavailable
– Where we cannot obtain authorisation for your payment
– If there has been a pricing or product description error
– If you do not meet any eligibility criteria set out in our terms and conditions
Payment & Security
Orders may be processed online, using a credit or debit card
To ensure that shopping online is secure, when paying by credit/debit card your details will be encrypted using the 128-bit SSL Software. We have chosen to use Paypal as our payment gateway. Paypal ensures that all your credit card details are encrypted and sent securely between you, your bank and samy store.
Your credit card company may also carry out additional security checks. In the event, your card is declined please contact your card issuer to authorise the transaction.
We may feel the need to carry out additional security checks to help protect both samystore and its customers. In these cases, we may ask for additional proof of ids such as a driving licence or utility bill. You will be contacted either by email or by phone if this is necessary.
Contract cancellation under the Distance Selling Regulations:
You are entitled to cancel this contract if you so wish provided that you exercise your right and notify us no longer than 7 working days after the day on which you receive your order
If you wish to exercise your right to cancel this contract after your order has already been despatched, we will refund the original purchase price and delivery charge, provided that you have notified us in writing no longer than 7 working days after the day on which you receive the order, and that you have taken reasonable care of the products and not used them.
For help returning items please contact customer services, info@samystore.net
Price, Description and Availability
Prices shown on the website are inclusive of VAT at the appropriate rate where applicable. Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund. If you have already received the goods we ask that you send them back to us, upon receipt we will issue a full refund and any costs you in incur returning the item.
Promotional items and Free gifts
All promotional items and free gifts are classed as ‘warehouse promotions’ from samystore. These offers/items are subject to availability and will not be replaced or refunded by samystore. If an offer is given to you for a free item and you do not receive the said item samystore will not dispatch a new item or offer any other items in replace. We hope that all of our customers see this as a goodwill gesture and not a necessity.